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Online Customer Service

The Grohe Merchandise Collection Program is operated by CPI Promotions Inc.

Grohe Program Headquarters
3815 N. Brookfield Road
Suite 104-196
Brookfield, WI 53045-1973

E-mail: cs@cpipromo.com
Fax: 262-790-6942
Toll-Free Phone: 877-MY-GROHE

Customer Service Hours
Monday - Friday
8:00 AM to 6:00 PM CST

Shipping Information
Orders placed by 2PM CST are eligible for next day delivery methods. Orders placed after 2PM will be shipped the next business day. Orders for out-of-stock items will be fulfilled as soon as stock arrives. When your order has shipped, tracking information will be available online. To view your order history, login and then proceed to: My Account->Order History.

Returns
CPI has a 100% customer satisfaction guarantee. If you are unhappy with your reward for any purchase, please contact us within 15 days.

Browser Requirements
Our store is designed to be compatible with Firefox, Netscape®, Internet Explorer, and Safari web browsers.