|
Customer Service
Company Information: The Broan-NuTone Corporate Merchandise Program is operated by CPI Promotions Inc. CPI Promotions Inc. N51 W13251 Brahm Court Menomonee Falls, WI 53051 Email: cs@cpipromo.com Phone: 262-790-0055 Fax: 262-790-6942  Customer Service Hours: Monday - Friday 8:00 AM to 6:00 PM CST Shipping Information: Orders placed by 2PM CST are eligible for next day delivery methods. Orders placed after 2PM will be shipped the next business day. Orders for out-of-stock items will be fulfilled as soon as stock arrives. When your order has shipped, tracking information will be available online. To view your order history, login and proceed to "My Account" and then click on "Order History". Sales Tax: All orders shipping to addresses within the State of Wisconsin, Tennessee, or Illinois are subject to the current state sales tax. Returns: CPI has a 100% customer satisfaction guarantee. If for any reason you are unhappy with your order, please return it within 15 days. We will refund the purchase price or replace the item. Please fill out the "Returns & Exchanges" form you received with your order. If you can not find it, simply download one from this link: Download CPI Returns Form Returns Address: CPI c/o RETURNS N51 W13251 Brahm Ct. Menomonee Falls, WI 53051 Custom Orders: If you are interested in something a little more specialized, please see our company information section to get in touch with a Customer Service Representative for additional assistance. We will make every effort to accommodate your needs. Browser Requirements: Our store is designed to be compatible with Firefox, Netscape®, Internet Explorer, and Safari web browsers. |
